Accra, Ghana
Request for proposal Contact
PF Nexus Global Contact us
Kasa-botA PF Nexus Global product

Your business, answering on WhatsApp at any hour.

Kasa-bot is an AI assistant on your business WhatsApp. It replies in seconds, takes the order, collects mobile money and turns every conversation into a customer record.

  • Your existing number
  • Mobile money in the chat
  • Your own menu and prices
  • Human handover, always
Request pricing

Live demo: +233 55 888 8458

Illustration based on a live Kasa-bot restaurant deployment.

Why WhatsApp, specifically

In Ghana and across West Africa, WhatsApp is not a marketing channel. It is the shop floor. The catalogue is sent there, the price is agreed there and the sale closes there.

Most customer messaging tools were designed for markets where people fill in web forms and pay by card. Here they send a voice note at 10pm and pay by mobile money. Kasa-bot was built for that reality, in Accra.

An unanswered message at 10pm does not produce a complaint. It produces a sale for whoever answered first, and it never appears in your records. That is why most businesses underestimate the loss.

How to measure what slow replies cost you

Four stages, in order

Most businesses start at the first stage and move up when the numbers justify it.

Stage one

Respond

Stop losing the people who message after hours and never hear back.

  • Instant replies, day and night
  • Your menu, prices and policies
  • Handover to a person on request
Stage two

Engage

Turn conversations into qualified leads instead of dead ends.

  • Structured qualifying questions
  • Digital catalogues and menus
  • A customer record from every chat
Stage three

Convert

Take the order and the money without leaving WhatsApp.

  • Mobile money and card payment
  • Order confirmation and tracking
  • Upsells written into the flow
Stage four

Scale

Run several branches, teams or product lines from one system.

  • Multiple assistants, one back end
  • Peak hour and demand reporting
  • Integration with your existing tools

Where it is deployed

Live across food and beverage, insurance, healthcare, retail, real estate and events.

See client work
Financial services and insurance Brokers, microfinance and fintech, where regulation and enquiry volume both run high. Discover more Consumer and retail Importers, distributors and retailers managing stock, margin and tax exposure. Discover more Food and hospitality Restaurants, caterers and food brands handling high order volume on messaging. Discover more

How a deployment runs

Scoping

How enquiries reach you today, your busiest hours and what usually goes wrong.

Design

Flows, rules, handover points and the assistant's voice, approved by you before building.

Build and test

Your team tries to break it. We fix what breaks before any customer sees it.

Launch and tune

Live on a narrow scope, then widened based on what real customers ask.

Common questions

Does Kasa-bot need a new WhatsApp number?

No. It runs on the business number your customers already have saved. Nothing changes on their side and there is nothing for them to download.

Can a WhatsApp bot accept mobile money in Ghana?

Yes. Kasa-bot confirms the order total, sends a mobile money or card payment request in the chat, and only releases the order once payment clears.

How long does it take to set up?

A first working version is normally live within two to three weeks. It is then tuned against real customer conversations before its scope is widened.

Will it hand over to a person?

Yes. Handover rules are set during the build. Complaints, unusual requests and anything outside its scope go to your team with the full conversation attached. Complaints always go to a person.

How much does Kasa-bot cost?

There is a one-off build fee and a monthly fee for hosting, monitoring and support, both quoted in Ghana cedis and both depending on the tier and your conversation volume.

Can my team still use the number?

Yes. Your team can take over any conversation at any time and the assistant steps back.

What happens to our data if we stop?

Your customer data is yours. We export it and hand it over, and the number returns to normal use.

Related insights

All insights
Finance dashboards on two monitors in a modern office
AI and automation Automating finance without losing the audit trail Automation can make a finance function more auditable, or far less. The difference is decided at design time. 3 November 2026, 3 min read
A Ghanaian shop owner checking a smartphone at night
Customer experience What an unanswered WhatsApp message actually costs your business Lost orders never show up in your records. Here is a simple way to measure them yourself. 3 November 2026, 3 min read
A business owner reviewing a financial document at a desk
Tax Received a tax assessment from GRA? What to do before you reply The first response to an assessment shapes everything that follows. Here is how to read it, test it and object properly. 3 November 2026, 3 min read

The quickest way to understand it is to message it.

Message the live demo on +233 55 888 8458 and see how it handles you.

Open the demo on WhatsApp