Client work

Selected engagements, described by what they involved. Client names are withheld unless a client has asked to be named.

Food and beverage

Ordering assistant for a breakfast and catering business

Full order handling from first message to confirmed payment, including delivery zones, loyalty discounts and upsells. The hardest part was order attribution: matching the right payment to the right order when several customers message at once.

Handles
Orders, payment, delivery, loyalty
Scale
Live workflow of over 100 steps
Insurance

Quote qualification for a brokerage

Collects the information a broker needs before a quote can be prepared, tags each enquiry by product and urgency, and hands it over in a structured form rather than free text.

Handles
Intake, routing, document requests
Healthcare

Patient-facing enquiry assistant

Answers service and availability questions and books appointments, with firm limits on anything clinical and strict validation so it can never offer a service the practice does not provide.

Handles
Services, availability, booking
Never handles
Clinical questions or advice
Subscription retail

Subscription and invoicing assistant

Manages recurring orders and generates invoices inside the conversation, as one of several assistants on shared infrastructure with strict isolation between brands.

Handles
Subscriptions, invoicing, scheduling
Finance operations

Subscription billing automation

Issues invoices, chases payment and updates records automatically across workflow automation, a records database, WhatsApp and email, with a full log of what ran and what failed.

Handles
Invoicing, reminders, reconciliation
Our own firm

Adjoa, the firm's assistant

Qualifies enquiries and books consultations against a live calendar. It is also the honest demo: if it handles you badly, you should not hire us.

Handles
Qualification and booking

Planning an audit, a tax review or an automation project?

Send us a request for proposal. We reply with a scoped approach and a fee, not a sales call.